Privacy Policy

Introduction

At Mudey Formation, operated by Espero-Soft Informatiques SRL (BE 1033.022.383), we place great importance on protecting your personal data. This privacy policy describes how we collect, use and protect your information when you use our online training platform, in accordance with the General Data Protection Regulation (GDPR) and applicable Belgian legislation.

1. Data Collected

We collect the following types of data:

• •Registration information: name, surname, email address
• •Profile data: profile picture, biography, learning preferences
• •Usage data: courses taken, progress, certificates obtained
• •Technical data: IP address, browser type, pages visited

2. Data Usage

Your personal data is used to:

• •Manage your account and provide access to our services
• •Personalize your learning experience
• •Track your progress and issue certificates
• •Communicate with you regarding our services
• •Improve our platform and develop new features

3. Data Sharing

We never sell your personal data. We may share your information only in the following cases:

• •With instructors of courses you are enrolled in
• •With our technical service providers (hosting, payment, analytics)
• •If required by law or to protect our legal rights

4. Data Security

We implement appropriate technical and organizational security measures to protect your data against unauthorized access, modification, disclosure or destruction. This includes data encryption, regular security audits and strict access controls.

5. Your Rights

In accordance with GDPR, you have the following rights:

• •Right of access: obtain a copy of your personal data
• •Right to rectification: correct your inaccurate data
• •Right to erasure: request deletion of your data
• •Right to portability: receive your data in a structured format
• •Right to object: object to the processing of your data

6. Cookies

We use cookies and similar technologies to improve your experience, analyze the use of our platform and personalize content. You can manage your cookie preferences at any time through your browser settings.

7. Data Retention

We retain your personal data for as long as your account is active or as necessary to provide our services. If you close your account, we will delete or anonymize your data within a reasonable time, unless we are required to retain it for legal reasons.

8. Changes to this Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by email or via a notification on our platform. We encourage you to regularly review this page to stay informed of our privacy practices.

9. Contact

For any questions regarding this privacy policy or to exercise your rights, you can contact us at: