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    Contact

    Contact the Mudey Formation team

    A question about a course, a payment or your enrolment? Here is how to contact our team, which usually answers within 24 hours.

    Usually answered within 24 h

    Let's talk about your project

    We're here to help.

    • Emailinfo@mudey.fr
    • Phone+33 467 80 22 16
    • AddressEspero-Soft Informatiques SRLRue de la Colonne 1A, 1080 Molenbeek-Saint-Jean, Belgium
    • Opening HoursEvery day : 8am - 10pm
    Call us nowSend an email

    Send us a message

    Fill out the form below and we will get back to you as soon as possible.

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    Please fill in every field marked with *.

    Your information stays confidential.

    Who to contact for your request

    Picking the right subject in the form helps the team handle your request without back and forth. Each card also points to the page that may already answer your question.

    A question about a course

    Choose the subject "Course inquiry" and give the title of the course. To compare programmes, the catalogue describes every course in detail.

    Browse the course catalogue

    Payment, invoice or refund

    Select "Payment & Billing" and give the email address of your account. Our refund policy explains the fourteen-day right of withdrawal.

    Read the refund policy

    A technical problem

    Tell us the device, the browser and the page involved. Before you write, the help centre already answers many questions about accounts, courses and payments.

    Open the help centre

    Account or sign-in

    Choose "General question" and give the email address of your account. You sign in with a code sent by email, so remember to check your spam folder.

    Help with your account and sign-in

    A certificate to check

    A recruiter can verify a Mudey certificate online from its number, with no need to contact us.

    Verify a certificate

    Company or partnership

    Choose the subject "Partnership" and describe your organisation and your project. To train your teams, our Business offer explains group enrolments.

    Discover the Business offer

    You may be looking for

    These pages answer the most common requests.

    Course catalogue

    Browse every course and find the one that matches your goal.

    Explore

    Certifying learning paths

    Complete programmes to build your skills step by step.

    Explore

    Become an instructor

    Share your expertise and build your own courses on Mudey.

    Explore

    Frequently Asked Questions

    You may find your answer here

    How long does it take to get an answer?

    We strive to answer every message within 24 to 48 business hours. A confirmation email reaches you as soon as you send the form.

    How to become an instructor?

    Visit our Become an instructor page to submit your application.

    Do you offer technical support?

    Yes, our technical support team helps you with any question about using the platform, by email, by phone or through the form.

    Can I contact support by phone?

    Yes, on +33 467 80 22 16, every day from 8am to 10pm. For a detailed request, the form gives you time to explain everything.

    What happens to my message once sent?

    We use your details to answer your request, nothing more. Our privacy policy explains how we handle your data and what your rights are.

    Read the privacy policy

    Who publishes Mudey Formation?

    Espero-Soft Informatiques SRL, a Belgian company based in Molenbeek-Saint-Jean, publishes the site. All our courses, on the other hand, take place fully online, at your own pace.

    Didn't find your answer? Write to us directly